In response to the latest Welsh Government guideline
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  • In response to the latest Welsh Government guideline
  • 11 September 2020

    In response to the latest Welsh Government guideline

    Following the latest Welsh Government guidelines, as of Monday 14th September all customers will be required to wear a face mask in each of our dealerships.

Update to our Covid safety policy


Following the latest Welsh Government guidelines, as of Monday 14th September all customers will be required to wear a face mask inside each of our dealerships.
 
Those people who are medically exempt or children under the age of 11 do not have to wear a mask.
 

What you can expect

  • All customers and each of our Hutchings team members will be required to wear a facemask unless you are medically exempt or under the age of 11
  • Our dealerships are fully sanitised and socially distanced environments
  • Each vehicle is fully sanitised before every unaccompanied test drive
  • A new paperless system makes purchasing contactless
  • Collect your new car safely and securely
  • Benefit from a virtual video handover and explanation of the controls the next day with our product experts.

Our sales, MOT and service processes are simple and contactless and adhere to Government guidelines.

We look forward to welcoming you safely to Hutchings.

Added: 11 September 2020

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  • J F Hutchings Ltd trading as Hutchings Hyundai Pontypridd, Hutchings Hyundai Bridgend and Hutchings Hyundai Swansea and John F Hutchings Ltd trading as Hutchings Vauxhall Pontypridd is an Appointed Representative of Automotive Compliance Ltd who is authorised and regulated by the Financial Conduct Authority (FCA No. 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows {Full legal entity name plus any trading name(s)} to act as a credit broker, not a lender, for the introduction to a limited number of lenders, and to act as an agent on behalf of the insurer for insurance distribution activities only.

    We are a credit broker and not a lender. We can introduce you to a carefully selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. We act on behalf of the lender for this introduction and not as your agent. We are not impartial, and we are not an independent financial advisor.

    Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next most suitable offer of finance for you. Our aim is to secure a suitable finance agreement for you that enables you to achieve your financial objectives. If you purchase a vehicle, in the majority of cases, we will receive a commission from your lender for introducing you to them which is either a fixed fee, or a fixed percentage of the amount that you borrow. This may be linked to the vehicle model you purchase.

    Different lenders pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement; however, you will be contributing towards the commission paid to us with the interest collected on your repayments. Before we propose you to a potential lender, we will inform you of the likely amount of commission we will receive and seek your consent to receive this commission. The exact amount of commission that we will receive will be confirmed prior to you signing your finance agreement.

    All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required.

    Regulated Complaints Post: Automotive Compliance Ltd, The Factory, 44 Alfred Street, Gloucester, GL1 4DD Telephone: 01452671560 E-mail: complaints@automotivecompliance.co.uk If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service. This service is free to use. Their consumer helpline is available on 0800 023 4567 or 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk