Reviews | Pontypridd, Bridgend & Swansea, South Wales | Hutchings Vauxhall & Hyundai
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Reviews

We at Hutchings are proud of the levels of service we provide our customers and we are more than happy to share the results with you.

  • Brilliant service from Hutchings again! Bought an i10 from Jason a few weeks ago, the third car we'v... read more

    Julian Bhogal

    22 Jan

    Hutchings Hyundai - Pontypridd

  • I had such an easy and great experience picking up my brand new car. Shane was very helpful and answ... read more

    Courtney Nathaniel

    21 Jan

    Hutchings Vauxhall - Pontypridd

  • The service was handled excellently in view of the difficulties due to the pandemic. As I couldn't a... read more

    Nigel Richards

    16 Jan

    Hutchings Hyundai - Swansea

  • Service was efficient and staff friendly.

    Jim Sullivan

    15 Jan

    Hutchings Hyundai - Pontypridd

  • As ever, I was treated with courtesy and the job was done on time and as described.

    Neil Bowen

    13 Jan

    Hutchings Hyundai - Bridgend

  • We have bought several cars from Hutchings over the years, always a good experience. This was our fi... read more

    Andy Gundy

    08 Jan

    Hutchings Vauxhall - Pontypridd

  • The staff were very friendly. The video was very useful and I was able to get replacement tyres at a... read more

    Claire Randell

    23 Dec

    Hutchings Hyundai - Pontypridd

  • Respectful staff, and helpful. Always happy to help and answer any questions.

    Cefyn Jones

    19 Dec

    Hutchings Hyundai - Swansea

  • Collected my new to me car today, fantastic service from Nathan, who was not pushy, unlike other car... read more

    Paula Smallridge

    18 Dec

    Hutchings Hyundai - Bridgend

  • Very good service and was made to feel comfortable when choosing a car. Really happy with my car and... read more

    Stacey Johnson

    07 Dec

    Hutchings Vauxhall - Pontypridd

  • Excellent service from Tim Cox, nothing was too much trouble, explained everything in detail. Would ... read more

    Christine James

    19 Nov

    Hutchings Vauxhall - Pontypridd

  • Excellent service especially Jade and Bret, this is our 3rd car from them, never had any problems wi... read more

    Julia James

    12 Nov

    Hutchings Hyundai - Swansea

  • Not our first Hyundai car but our first 5* Hyundai experience for sure! Just want to say a HUGE than... read more

    Becky Hinchcliffe

    28 Sep

    Hutchings Hyundai - Swansea

  • Excellent service as always!

    Christian Davies

    19 Sep

    Hutchings Hyundai - Pontypridd

  • Ordered and picked up my new motability car from Hutchings Pontypridd. Has been the best experience ... read more

    Alex Osbourne

    16 Sep

    Hutchings Vauxhall - Pontypridd

  • Big thank you to Hutchings. Martin was amazing from the time we walked in the showrooms to the time ... read more

    John Millard

    13 Sep

    Hutchings Hyundai - Swansea

  • We would like to congratulate your Bridgend dealership, especially Nick Edwards, for his excellent c... read more

    Rachel Jones

    09 Sep

    Hutchings Hyundai - Bridgend

  • Just bought a car off these guys and I must say the service was very good and the staff are helpful ... read more

    Aaron Hassan

    09 Sep

    Hutchings Hyundai - Pontypridd

  • Outstanding service from Brett. We were limited to a budget, he spent time showing us all the option... read more

    Helen

    02 Sep

    Hutchings Hyundai - Swansea

  • The team went through everything I needed to know during the purchase and were very helpful. I'm ver... read more

    Leighton Richards

    27 Aug

    Hutchings Hyundai - Swansea

  • Very friendly and helpful staff, polite and made you feel welcome.

    Mandy Jewel

    26 Aug

    Hutchings Hyundai - Bridgend

  • Dropped car off for its service very polite staff, very professional, no hanging around, will phone ... read more

    Ron Davies

    20 Aug

    Hutchings Vauxhall - Pontypridd

  • Fantastic service from start to finish! Cannot explain how happy I am with the service I received wh... read more

    Rachel M

    17 Aug

    Hutchings Hyundai - Swansea

  • Noticed a Scirocco had come into the show room, (one of my dream cars) so how could I say no. I didn... read more

    E Goodsell

    14 Aug

    Hutchings Hyundai - Swansea

  • Really helpful staff and efficient

    Kevin Lewis

    12 Aug

    Hutchings Vauxhall - Pontypridd

  • Very friendly staff and a great choice of vehicles.

    Anthony Williams

    06 Aug

    Hutchings Hyundai - Bridgend

  • Been impressed with attentiveness shown and customer service has been fabulous, especially as not be... read more

    Tania Bown

    05 Aug

    Hutchings Vauxhall - Pontypridd

  • Top customer service whilst keeping staff and customers safe. Thank you all.

    R G Hasslett

    04 Aug

    Hutchings Hyundai - Pontypridd

  • Brilliant, fantastic, very happy with my new car. The team are so friendly, nothing is too much for ... read more

    Liz Greenhalgh

    01 Aug

    Hutchings Hyundai - Pontypridd

  • Susannah and John always welcome me personally even though I really only see them once a year. I was... read more

    Hutchings Customer

    29 Jun

    Hutchings Hyundai - Swansea

  • Zoe was fantastic from the start, from the call before my service to update me on recent changes and... read more

    Hutchings Customer

    24 Jun

    Hutchings Hyundai - Bridgend

  • Whilst the whole process was relatively easy, and under the current circumstances was safe and secur... read more

    Hutchings Customer

    22 Jun

    Hutchings Hyundai - Swansea

  • The re-opening was superbly managed. I was contacted and was given a slot to drop off and pick up my... read more

    Hutchings Customer

    17 Jun

    Hutchings Hyundai - Pontypridd

  • Great service and great precautions against Covid-19.

    Hutchings Customer

    09 Jun

    Hutchings Hyundai - Pontypridd

  • The customer service assistant who dealt with my booking was excellent - keeping me informed every s... read more

    Hutchings Customer

    08 Jun

    Hutchings Hyundai - Pontypridd

  • Given the new social distancing guidelines I was very impressed with the way in which the dealership... read more

    Hutchings Customer

    05 Jun

    Hutchings Hyundai - Swansea

  • Extremely happy with the service. Covid measures were excellent. Always a good experience whenever I... read more

    Hutchings Customer

    03 Jun

    Hutchings Hyundai - Pontypridd

  • Despite the current Covid -19 situation, everything about the service, from initial booking to getti... read more

    Hutchings Customer

    02 Jun

    Hutchings Hyundai - Pontypridd

  • First class service especially during these strange times.

    Hutchings Customer

    01 Jun

    Hutchings Vauxhall - Pontypridd

  • Very polite & friendly staff, great work every time I've had a service and MOT or repair here with a... read more

    Samantha Jones

    26 Mar

    Hutchings Hyundai - Pontypridd

  • Always helpful

    Phillip Dowell

    22 Mar

    Hutchings Hyundai - Pontypridd

  • Thank you to Hutchings Vauxhall Pontypridd for servicing my Mokka X Team Orange yesterday and to the... read more

    Robert Nicholas

    19 Mar

    Hutchings Hyundai - Pontypridd

  • Great customer service and great value for money.

    Ben Cosslett

    17 Mar

    Hutchings Hyundai - Pontypridd

  • Fantastic service, fast friendly and efficient ... Drove my car off the forecourt in one day ... hig... read more

    Rachel Jewell

    16 Mar

    Hutchings Hyundai - Pontypridd

  • Extremely knowledgeable and helpful staff. Excellent customer service from first visit to collection... read more

    Marie Townsend

    15 Mar

    Hutchings Hyundai - Pontypridd

  • Excellent service, throughout service, mot and courtesy car. Thankyou 10/10.

    Sonia Meyrick

    11 Mar

    Hutchings Hyundai - Swansea

  • Best dealership in Swansea.

    Mr Kidoc

    07 Mar

    Hutchings Hyundai - Swansea

  • Friendly, welcoming staff in a spotless showroom.

    Mike Baker

    05 Mar

    Hutchings Hyundai - Swansea

  • Our experience with James was outstanding. Got the car we wanted with no hassle. Would highly recomm... read more

    Mr Player

    04 Mar

    Hutchings Hyundai - Bridgend

  • Great service from Nathan at Hutchings Hyundai Bridgend. It took just 10 days to order and receive o... read more

    Tom Rudge

    03 Mar

    Hutchings Hyundai - Bridgend

  • Very helpful and informative staff.

    Andrew Neale

    02 Mar

    Hutchings Hyundai - Bridgend

  • Felt welcome straight away. I have never bought a car anywhere else apart from 1 place 15+ years so ... read more

    Jayne Shelly

    29 Jan

    Hutchings Hyundai - Swansea

  • Very pleased with the service I received from Hyundai. All the staff were helpful and informative. I... read more

    Peter Bringloe

    28 Jan

    Hutchings Hyundai - Swansea

  • Martin in car sales is a happy chappy and was able to get me the Hyundai IONIQ sooner than expected,... read more

    Paul Fletcher

    27 Jan

    Hutchings Hyundai - Swansea

  • Fantastic service great staff.

    Julie Jones

    24 Jan

    Hutchings Hyundai - Bridgend

  • Welcoming helpful pleasant and efficient

    Ann Dowling

    22 Jan

    Hutchings Hyundai - Pontypridd

  • Nice place for new car

    Wayne Howell

    27 Dec

    Hutchings Hyundai - Pontypridd

  • Dealing with Gareth Taylor has been amazing. Thank you so much for everything you did to help me get... read more

    Ruth Lewis

    27 Dec

    Hutchings Hyundai - Swansea

  • Fab service, great video footage of your car with explaining what faults if any found, complimentary... read more

    Melonie Joseph

    25 Dec

    Hutchings Hyundai - Swansea

  • Fantastic place staff are outstanding

    Susan Jones

    24 Dec

    Hutchings Hyundai - Pontypridd

  • Overall, very pleased with the whole experience of having my car serviced. Friendly and knowledgeabl... read more

    Les Jones

    28 Nov

    Hutchings Hyundai - Bridgend

  • Nathan has been an absolute diamond when helping me and my mum find the perfect car. Nathan provided... read more

    Sophie Evans

    25 Nov

    Hutchings Hyundai - Bridgend

  • Great team, great customer service. Fully recommend.

    Andrew Griffiths

    22 Nov

    Hutchings Hyundai - Swansea

  • Quick service no dramas

    Nigel Edmunds

    19 Nov

    Hutchings Hyundai - Pontypridd

  • Received a great, fast service from Hutchings Hyundai, especially from Jonathan Hopkins who ensured ... read more

    Fleur Jones

    15 Nov

    Hutchings Hyundai - Pontypridd

  • Excellent staff. Friendly and very helpful especially Jon. This young man was very patient and infor... read more

    Nu Hill

    14 Nov

    Hutchings Hyundai - Pontypridd

  • I ordered my Motability car with Hutchings Hyundai Swansea. Chloe Thomas was my Salesperson. I have ... read more

    Ian Southard

    13 Nov

    Hutchings Hyundai - Swansea

  • Jason has been wonderful from start to finish. Completely opposite to the classic car salesman. A ge... read more

    Rhian Smith

    08 Nov

    Hutchings Hyundai - Pontypridd

  • Visited Hyundai in Pontypridd at the end of July. Was looked after by Jason and purchased I20. Abso... read more

    Val Surfield

    29 Oct

    Hutchings Hyundai - Pontypridd

  • Very professional and helpful salesperson with an extensive knowledge of the vehicle. Well presented... read more

    Phil

    28 Oct

    Hutchings Hyundai - Pontypridd

  • Another great service for my car!

    Stuart Neill

    22 Oct

    Hutchings Hyundai - Pontypridd

  • Having recently purchased a new car. l would highly recommend Jeremy the sales representative with H... read more

    Carol Lewis

    15 Oct

    Hutchings Hyundai - Pontypridd

  • Very good servicing.

    Garry Snook

    11 Oct

    Hutchings Hyundai - Pontypridd

  • Great customer service

    Cari Jones

    09 Oct

    Hutchings Hyundai - Pontypridd

  • Very welcoming and understanding. Polite and not pushy at all.

    Kodi Lewis

    09 Oct

    Hutchings Hyundai - Pontypridd

  • First time I've bought a car from a large dealership. I was looking for a used car at an affordable ... read more

    Esther Morris

    04 Oct

    Hutchings Hyundai - Pontypridd

  • Excellent service at this garage. First class. Certainly won't go elsewhere. Friendly, efficient and... read more

    Glenys Parsons

    26 Sep

    Hutchings Hyundai - Swansea

  • Superb, very helpful.

    MrMike7456

    23 Sep

    Hutchings Hyundai - Swansea

  • Amazing service at Hutchings Vauxhall from the team. Bought my Insignia VX-Line Sports Tourer from h... read more

    Jordan Day Williams

    19 Sep

    Hutchings Hyundai - Pontypridd

  • Would really recommend. Bought a car and subsequently had it serviced. Helpful, courteous and accomm... read more

    Polly Peapod

    13 Sep

    Hutchings Hyundai - Swansea

  • Great service and very helpful staff. I would recommend Hutchings Bridgend

    Google User

    11 Sep

    Hutchings Hyundai - Bridgend

  • Very very good very professional first class. Peter Jenkins, great guy would buy another one from yo... read more

    Robert Bidgood

    06 Sep

    Hutchings Hyundai - Pontypridd

  • We dealt with a member of Staff named James and he was very polite and went the extra mile to give u... read more

    Ris Hans

    14 Aug

    Hutchings Hyundai - Bridgend

  • Jade helped me to sort out part the exchange of my old car and my finance for a new one. Jade offere... read more

    Claire Roberts

    07 Aug

    Hutchings Hyundai - Swansea

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  • J F Hutchings Ltd trading as Hutchings Hyundai Pontypridd, Hutchings Hyundai Bridgend and Hutchings Hyundai Swansea and John F Hutchings Ltd trading as Hutchings Vauxhall Pontypridd is an Appointed Representative of Automotive Compliance Ltd who is authorised and regulated by the Financial Conduct Authority (FCA No. 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows {Full legal entity name plus any trading name(s)} to act as a credit broker, not a lender, for the introduction to a limited number of lenders, and to act as an agent on behalf of the insurer for insurance distribution activities only.

    We are a credit broker and not a lender. We can introduce you to a carefully selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. We act on behalf of the lender for this introduction and not as your agent. We are not impartial, and we are not an independent financial advisor.

    Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next most suitable offer of finance for you. Our aim is to secure a suitable finance agreement for you that enables you to achieve your financial objectives. If you purchase a vehicle, in the majority of cases, we will receive a commission from your lender for introducing you to them which is either a fixed fee, or a fixed percentage of the amount that you borrow. This may be linked to the vehicle model you purchase.

    Different lenders pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement; however, you will be contributing towards the commission paid to us with the interest collected on your repayments. Before we propose you to a potential lender, we will inform you of the likely amount of commission we will receive and seek your consent to receive this commission. The exact amount of commission that we will receive will be confirmed prior to you signing your finance agreement.

    All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required.

    Regulated Complaints Post: Automotive Compliance Ltd, The Factory, 44 Alfred Street, Gloucester, GL1 4DD Telephone: 01452671560 E-mail: complaints@automotivecompliance.co.uk If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service. This service is free to use. Their consumer helpline is available on 0800 023 4567 or 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk