Reviews | Pontypridd, Bridgend & Swansea, South Wales | Hutchings Vauxhall & Hyundai
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Reviews

We at Hutchings are proud of the levels of service we provide our customers and we are more than happy to share the results with you.

  • Outstanding service from Brett. We were limited to a budget, he spent time showing us all the option... read more

    Helen

    02 Sep

    Hutchings Hyundai - Swansea

  • The team went through everything I needed to know during the purchase and were very helpful. I'm ver... read more

    Leighton Richards

    27 Aug

    Hutchings Hyundai - Swansea

  • Very friendly and helpful staff, polite and made you feel welcome.

    Mandy Jewel

    26 Aug

    Hutchings Hyundai - Bridgend

  • Dropped car off for its service very polite staff, very professional, no hanging around, will phone ... read more

    Ron Davies

    20 Aug

    Hutchings Vauxhall - Pontypridd

  • Fantastic service from start to finish! Cannot explain how happy I am with the service I received wh... read more

    Rachel M

    17 Aug

    Hutchings Hyundai - Swansea

  • Noticed a Scirocco had come into the show room, (one of my dream cars) so how could I say no. I didn... read more

    E Goodsell

    14 Aug

    Hutchings Hyundai - Swansea

  • Really helpful staff and efficient

    Kevin Lewis

    12 Aug

    Hutchings Vauxhall - Pontypridd

  • Very friendly staff and a great choice of vehicles.

    Anthony Williams

    06 Aug

    Hutchings Hyundai - Bridgend

  • Been impressed with attentiveness shown and customer service has been fabulous, especially as not be... read more

    Tania Bown

    05 Aug

    Hutchings Vauxhall - Pontypridd

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  • J F Hutchings Ltd trading as Hutchings Hyundai Pontypridd, Hutchings Hyundai Bridgend and Hutchings Hyundai Swansea and John F Hutchings Ltd trading as Hutchings Vauxhall Pontypridd is an Appointed Representative of Automotive Compliance Ltd who is authorised and regulated by the Financial Conduct Authority (FCA No. 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows {Full legal entity name plus any trading name(s)} to act as a credit broker, not a lender, for the introduction to a limited number of lenders, and to act as an agent on behalf of the insurer for insurance distribution activities only.

    We are a credit broker and not a lender. We can introduce you to a carefully selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. We act on behalf of the lender for this introduction and not as your agent. We are not impartial, and we are not an independent financial advisor.

    Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next most suitable offer of finance for you. Our aim is to secure a suitable finance agreement for you that enables you to achieve your financial objectives. If you purchase a vehicle, in the majority of cases, we will receive a commission from your lender for introducing you to them which is either a fixed fee, or a fixed percentage of the amount that you borrow. This may be linked to the vehicle model you purchase.

    Different lenders pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement; however, you will be contributing towards the commission paid to us with the interest collected on your repayments. Before we propose you to a potential lender, we will inform you of the likely amount of commission we will receive and seek your consent to receive this commission. The exact amount of commission that we will receive will be confirmed prior to you signing your finance agreement.

    All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required.

    Regulated Complaints Post: Automotive Compliance Ltd, The Factory, 44 Alfred Street, Gloucester, GL1 4DD Telephone: 01452671560 E-mail: complaints@automotivecompliance.co.uk If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service. This service is free to use. Their consumer helpline is available on 0800 023 4567 or 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk